Shipping & Payment Info

Shipping from Stock:

All orders placed before 13:00 are processed for same-day shipping. However, this does not guarantee next-day delivery. Shipping may take longer due to potential delays with the shipping service.

We aim to ship your package on the same business day after payment for products that are in stock.

The delivery time for in-stock products is 1-2 business days (Netherlands & Belgium).

We ship our packages with DHL. On the day of shipment, you will receive an email with your tracking number, allowing you to track your package.

We are not responsible for any delays caused by shipping companies.

Different Delivery Times:

For our hairpieces that are not in stock, different delivery times apply.

Non-stock items can be ordered via email. The following delivery times apply to pre-orders:

• Custom-made hairpieces: Approximately 3-5 months
• Custom-made hair extensions: Approximately 4-8 weeks
• Ready-made hairpieces: Approximately 2-5 weeks

No Partial Shipments:

If you purchase a product with a pre-order in combination with a product that is in stock, your entire order will be shipped once the pre-order item is available. If you would like the in-stock product to be shipped immediately, please place a separate order for it.